Delegate Studio Privacy Policy

By using our website and services, you acknowledge to the following terms

1. Introduction

Thank you for visiting Delegate Studio. These Terms of Service (“Terms”) are a legal agreement between you and Delegate Studio (as defined below) and govern your use and access to Studio’s website service, including website hosting services, websites, communication tools, and ecommerce tools and other services (collectively the “Service”) that are made available through the website. Please read these Terms of Service and our Privacy Policy as you must acknowledge to both documents in order to have permission to use our Service.

2. Definitions

Throughout this Agreement, we may use certain words or phrases, and its important that you understand the meaning of them. The list is not all-circle and no definition should be considered binding to the point that it renders this Agreement nonsensical:

“Agreement” refers to these Terms of Service;
The term “Service” refers to the services including our WordPress themes (whether obtained from us, our Site, directly via e-mail, or otherwise) and our Site itself;
The term “Site” refers to our website,;
“Delegate Studio” refers to our company, our Site; our Service; or a combination of all or some of the preceding definitions, depending on the context in which the word is used;
The term “User” refers to anyone who uses our Services, including general visitors to our Site;
The term “You” refers to you, the person who is entering into this Agreement with Delegate Studio.

3. Privacy of Your Payment Details

We, at Delegate Studio, use encrypted SSL connection to process Customers’ credit card information. Delegate Studio is an online company that creates WordPress themes. Working with some of the leaders in online payment operations, we guarantee fast and secure processing of Customers’ payments. For maximum online security – we do NOT share this information with any third party.

4. Data Collected
Data Storage Location

We are an Indian based company and operate web servers hosted in the US exclusively. Our sister Web hosting company Delegate Hosting adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Delegate Hosting’s privacy policy, please see here: Delegate Hosting Privacy Policy.

Registration Data

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.


When you leave comments on the site we collect the data shown in the comments form, and also the IP address and browser user agent string. We use Akismet to reduce spam, which means that this data, along with our site URL is sent to this service, in order to achieve spam protection. You can learn more about how the data is processed from the Akismet Privacy Page.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: Automattic Privacy Policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact Form

Information submitted through the contact form on our site is sent to our company email, hosted by Delegate Hosting.

5. PayPal

If you choose to use PayPal to finalize and pay for your order, you will provide your credit/debit card number, directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal website.

6. Cookies

We use different cookies on our website to make it as useful to you as possible. Cookies are small text files that we put on your computer or mobile device to tell us what you want to use on our site but they do not tell us who you are.

Here are the cookies that we use on our site:

Essential cookies

We use a cookie to remember your login for you and what you’ve put in the shop cart. Also, we set a cookie to help you choose a preferred font size for using the site. These cookies we consider essential for the operation of our website.

External web services

We use an external live chat service (using cookies to remember your session name) to deliver real time support to you should you want to.

Payment processing

To process payments online, we require the billing address for the credit card used and our external payment provider, PayPal, requires your credit/debit card details.

7. How Long We Retain Your Data

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.